Information Technology is our business, our passion, we work hard so you can focus on yours! Our goal is to become an extension of your business, to work as your IT department. We can manage and support of your IT environment and work with you to identify advancements in IT to help you stay competitive and efficient. Our experienced team follows best practices for IT service delivery and strictly adheres to Service Level Agreements that meet or exceed your business requirements.
Infrastructure Support & Management
When an on-site dispatch is required, certified technicians provide hardware and software diagnostics, upgrades and repairs for your IT devices. Through desktop proactive management, your workstations are kept up to date with security patches and antivirus management to reduce security issues and minimize downtime.
Your servers and network are the backbone of your organization’s IT solution. We take care to keep it secured, up-to date, running optimally, and resolving any issues that come up along the way to mitigate the impact to your organization.
The Help Desk is the first line of IT support for your organization. In addition to being technically savvy, knowledge of your business helps our analysts identify and communicate the resolution to any incident. The primary role of the Help Desk is to promptly resolve most issues in order to reduce downtime and maintain the efficiency of your team.