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Secure, Worry-Free IT for Public Organizations


Flat-fee managed IT services for government
agencies, municipalities, and non-profits.

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Seamless IT for Non-Profits
— Safeguarding Your Mission


Protecting your data, ensuring compliance, and keeping
you running — so you can focus on your mission.

We protect your data and keep you running — you focus on your mission.

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Empowering Canadian Businesses
with Secure, Reliable IT


Keeping your team productive and your systems secure
— so you can focus on your business and not your IT.

Productive teams. Secure systems. You focus on business and not IT.

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Managed IT Services

Why Managed IT Services for Canadian Organizations?

Canadian organizations today face a rapidly evolving technology landscape, where cybersecurity threats are on the rise and compliance requirements are increasingly complex. In 2024, 71% of Canadian SMBs experienced a cyber attack, highlighting the urgent need for robust IT security. Public-sector agencies and non-profits must also contend with shrinking budgets, limited IT resources, and the challenge of protecting sensitive data. These pressures make it difficult for mission-driven organizations to keep pace with technology while staying focused on their core goals.

BinaryLogic’s Managed IT Services are designed to address these challenges head-on. Acting as an extension of your IT team, we deliver proactive support, advanced cybersecurity, and cloud expertise — all under a predictable flat fee. Our services are tailored for government-affiliated agencies, Crown corporations, municipalities, non-profits, and Canadian businesses, with a deep understanding of public-sector needs like data sovereignty, transparency, and budget accountability. With BinaryLogic, you gain a trusted partner committed to reducing downtime, strengthening security, and controlling costs — so you can stay focused on what matters most.

What We Offer

The goal of BinaryLogic is to bring our IT management tools, processes, and best practices for IT support and management and work with your team as one. Working alongside your organization on IT strategy, budgets, and IT projects.

End User Support

BinaryLogic’s End User Support ensures your staff have reliable assistance for both hardware and software issues, whether working on-site or remotely. We provide comprehensive support for desktops, laptops, and mobile devices — including remote diagnosis, warranty coordination, device swaps, and hands-on deskside help for software installation and troubleshooting. Our team also manages IMAC (Install, Move, Add, Change) services, streamlining new device setups and system updates with minimal disruption. Every new staff member receives onboarding support to ensure secure access to applications and resources from day one, so your organization stays productive and secure.

Microsoft 365 & Azure Cloud Management

BinaryLogic provides expert management and support for Microsoft 365 and Azure cloud environments, ensuring your organization gets the most from its cloud investments. Our team oversees cloud email, Office apps, SharePoint, Teams, and Azure infrastructure — handling user management, licensing, security configurations, and custom deployments to fit your needs. We specialize in migrating organizations from legacy systems to Microsoft 365 and Azure, delivering secure, anytime access to data and collaboration tools while eliminating the headaches of on-premises servers. With proactive monitoring, rapid incident response, and ongoing optimization, BinaryLogic helps your team work efficiently and securely in the cloud.

Network Management & Support

BinaryLogic’s Network Management and Support leverages cloud-managed network devices to keep your organization’s LAN, WAN, Wi-Fi, and firewalls secure, reliable, and optimized. We proactively monitor and maintain network infrastructure, applying security patches, firmware updates, and continuous monitoring to prevent issues before they impact your operations. Our team manages firewall protection, intrusion detection, VPN support, and network segmentation to ensure robust security and connectivity. With BinaryLogic, you benefit from a resilient, cloud-managed network environment that keeps your staff connected and your data protected, while simplifying administration and enabling rapid response to evolving needs.

Backup & Disaster Recovery
(Business Continuity)

BinaryLogic delivers robust backup and disaster recovery solutions to safeguard your organization’s critical data and ensure business continuity. For clients with on-premises servers, we provide automated, monitored backups with secure off-site replication to protect against data loss from accidents, cyber threats, or regional disasters, and offer reliable image-based backups with instant recovery options to minimize downtime. We also offer cloud-to-cloud backup for Microsoft 365, ensuring your emails, files in SharePoint Online, OneDrive for Business, and Teams are securely retained and recoverable. Our approach meets Canadian data retention requirements and is trusted by organizations with sensitive information — giving you peace of mind that your systems and data are protected.

Advanced Threat Protection & Response
and Security Awareness Training

BinaryLogic’s cybersecurity services combine advanced threat protection, rapid response, and proactive user education to keep your organization secure. We deploy next-gen endpoint detection, DNS/content filtering, and vulnerability assessments to block threats before they impact your organization. Our team manages Microsoft 365 and Azure security with best-practice configurations, audits, and compliance reviews aligned to Canadian standards. For higher-security needs, we offer managed detection and response (MDR) with continuous monitoring and incident response. To reduce human error, we provide security awareness training that empowers staff to spot phishing and follow best practices — delivering a comprehensive approach that protects your data, systems, and people.

IT Service Management

BinaryLogic’s IT Service Management goes beyond reactive support, delivering a proactive, ITIL-aligned approach to managing and improving your technology environment. We track and resolve issues through a structured ticketing system, adhere to strict service level agreements (SLAs), and provide regular reports on your IT health and performance. As your strategic partner, we offer ongoing guidance on IT investments, policies, and compliance — helping you plan for the future with quarterly reviews, lifecycle planning, and recommendations for technology improvements. Whether you need support for day-to-day operations or strategic IT planning, BinaryLogic ensures your organization stays efficient, secure, and ready to adapt to changing needs.

Service Level Agreements (SLAs)

BinaryLogic is committed to delivering reliable, accountable IT support through clearly defined Service Level Agreements (SLAs). Our SLAs set competitive engagement targets for every support request, ensuring issues are addressed promptly and transparently. High-severity incidents receive prioritized attention, and our performance is continuously tracked against these standards. Regular reporting keeps you informed of service metrics and fulfillment, giving you confidence that your IT environment is managed to the highest standards.

V-CIO and IT Consulting Services

BinaryLogic’s vCIO (Virtual CIO) service provides high-level IT leadership and strategic consulting, helping organizations plan, budget, and align technology with business goals — without the need for a full-time CIO. As part of our managed services, we offer regular IT strategy meetings, technology roadmap development, and guidance on IT investments, compliance, and risk management. Our experience includes IT strategy sessions, budget planning, and roadmap consultations that empower organizations to make informed decisions and stay ahead of evolving technology needs. With BinaryLogic as your strategic partner, you gain executive-level insight and proactive planning to ensure your IT environment supports your mission and growth.

Co-Managed IT Services

BinaryLogic’s Co-Managed IT options offer flexible partnership models for organizations with in-house IT staff who need additional expertise or coverage. We work collaboratively with your internal team, taking on complex tasks such as cloud management, cybersecurity, or specialized project support, while your staff handle day-to-day onsite needs. This approach allows you to scale IT resources, fill skill gaps, and ensure business continuity — without giving up control. Responsibilities are clearly defined, and our team integrates seamlessly with your workflows to complement your team’s strengths. With BinaryLogic, you gain a trusted partner who adapts to your organization’s needs and helps you achieve your IT goals.
At BinaryLogic, we don’t just manage your IT—we become an extension of your team. Our security-first, client-focused approach ensures your systems are protected, your staff supported, and your goals prioritized. From cloud strategy to compliance, we deliver reliable, responsive, and cost-effective IT services that empower your organization to thrive.
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Learn to Surf with Us

Benefits of
Partnering with Us

Security & Compliance Leadership

At BinaryLogic, security isn’t an optional feature — it’s the foundation of everything we do. Unlike many providers who treat cybersecurity as an add-on, we embed advanced threat protection, patch management, and data encryption into every managed service we deliver. We manage security patching and antivirus updates to ensure they’re properly deployed and monitored across your environment. We offer robust solutions like multi-factor authentication, email threat filtering, and dark web monitoring to proactively defend against cyber threats. We also help clients meet Canadian privacy and data residency requirements, ensuring that sensitive information remains within Canada and aligns with PIPEDA and provincial FOIP/PIPA regulations. As a locally based provider, we understand the importance of data sovereignty and compliance for Canadian organizations. BinaryLogic’s partnerships — including our work with Microsoft — reinforce our commitment to secure, compliant, and reliable IT services.

Experience and Public-Sector Expertise

With nearly a decade of experience serving Alberta’s corporate, municipal, and non-profit sectors, BinaryLogic brings deep industry knowledge and a practical understanding of public-sector IT challenges. Our team is well-versed in government security standards and budget-conscious planning, enabling us to deliver solutions that are both effective and sustainable. We’ve helped municipalities, healthcare, and mission-driven organizations modernize IT environments, reduce costs, and improve service delivery. While we’re rooted in Edmonton, we support end-users across Canada. Our strong local presence ensures we’re always in tune with the Canadian context. This combination of local insight and national reach allows us to deliver tailored solutions that meet diverse organizational needs. Our clients often describe us as an extension of their internal teams — committed, responsive, and invested in their success.

Flat-Fee Value & Predictable Costs

BinaryLogic’s pricing model is designed for clarity and control. We offer unlimited support and proactive management for a fixed monthly rate per user, eliminating surprise invoices and enabling predictable budgeting for organizations of all sizes. This flat-fee approach is especially valuable for public entities and non-profits that require cost stability without compromising on service quality. Our rates are competitively positioned within the Canadian market and include comprehensive support, with cybersecurity included by default. We also provide flexible plans, including co-managed arrangements for clients with internal IT staff, allowing you to scale services to match your needs.

Dedicated Partnership & SLA Commitment

We don’t just provide IT services — we become a strategic partner. BinaryLogic integrates with your organization as a virtual IT department, learning your systems, your people, and your goals to deliver context-aware support that’s fast and effective. Our analysts combine technical expertise with business insight, ensuring that every solution aligns with your operational priorities. We back our services with strong Service Level Agreements, committing to engagement targets that meet or exceed expectations. Regular performance reporting keeps you informed and confident that your IT is in capable hands. This level of reliability and accountability is what sets BinaryLogic apart — and why our clients trust us to support their mission-critical operations.

Client Success Snapshots

At BinaryLogic, long-term partnership is at the heart of every client relationship. These snapshots illustrate how our managed services deliver secure, worry-free IT and lasting value for organizations across Canada. From proactive support and seamless cloud management to robust security and compliance, each story reflects our commitment to building enduring relationships and acting as an extension of our clients’ IT teams. Discover how our dedicated approach delivers peace of mind, predictable costs, and a true partnership that grows with your organization.

Co-Managed Services for a Financial Governance Institution

Ongoing since March 2024

A leading financial regulatory organization partners with BinaryLogic to transform and manage their IT operations through a co-managed services model. Working collaboratively with the client’s internal IT team, BinaryLogic delivers seamless support and strategic guidance, ensuring best practices in IT management and security are consistently applied.

Our engagement includes comprehensive end-user support, cloud management for Microsoft 365 and Azure, and network infrastructure management. BinaryLogic’s approach emphasizes proactive monitoring, robust security controls, and continuous improvement—helping the client maintain compliance, optimize performance, and safeguard sensitive data.

BinaryLogic provides dedicated management of SharePoint Online, Microsoft Teams, and Power Platform solutions. This enables the client to streamline collaboration, automate workflows, and enhance governance across their digital workplace. Regular reporting, strategic reviews, and ongoing training ensure the organization’s IT environment remains secure, scalable, and aligned with industry standards.

Through a relationship built on transparency and trust, BinaryLogic acts as an extension of the client’s IT team—delivering reliable, secure, and future-ready solutions that empower the organization to focus on its mission.

Solution highlights

  • Co-managed IT services model, integrating seamlessly with the client’s internal IT team for collaborative support and expertise sharing.
  • Comprehensive end-user support, including remote and onsite troubleshooting.
  • Proactive management of Microsoft 365 and Azure cloud environments, ensuring secure identity, endpoint, and backup management.
  • Network infrastructure management covering firewalls, switches, wireless access points, and cloud gateway services.
  • Dedicated IT Service Management and delivery oversight, with regular performance reporting and strategic reviews.
  • Expansion to include SharePoint Online, Microsoft Teams, and Power Platform management—optimizing collaboration, automation, and governance.

Managed Services for a Canadian Pension Administration Organization

Ongoing since April 2023

A Canadian pension administration organization partners with BinaryLogic to ensure the reliability, security, and efficiency of their IT environment through ongoing managed services. BinaryLogic works closely with the client’s leadership and internal teams, providing expert guidance and acting as a trusted extension of their IT function.

Our engagement includes comprehensive support for end-user devices, proactive management of Microsoft 365, and oversight of network infrastructure. BinaryLogic’s team delivers best practices in IT service management, including incident resolution, hardware support, and remote troubleshooting, all backed by clear service level commitments.

In addition, BinaryLogic provides professional management and escalation support for the client’s public website, ensuring timely updates and issue resolution. The partnership also covers Dynamics 365 Professional administration, helping the organization streamline business processes and maintain secure, compliant operations.

With a focus on relationship, transparency, and continuous improvement, BinaryLogic enables the client to operate confidently and securely — empowering their team to focus on their core mission while we handle the complexities of IT.

Solution highlights

  • Fully managed IT services partnership: BinaryLogic serves as the client’s dedicated IT provider, delivering ongoing support and strategic guidance.
  • End-user device support: Remote and onsite troubleshooting, hardware repair coordination, and deskside software assistance for all staff devices.
  • Microsoft 365 and Entra ID management: administration of user accounts, identity management, backup processes, and license/subscription management to ensure secure and efficient operations.
  • Network infrastructure management: Monitoring, maintenance, and support for firewalls, switches, and wireless access points to maintain reliable connectivity and security.
  • Professional website management: Escalation and issue resolution for the client’s public website, including coordination with hosting partners and timely updates.
  • Dynamics 365 Professional administration: Oversight and support for business process automation and data management, helping streamline operations and maintain compliance.
  • IT service management best practices: Dedicated IT Delivery Manager provides day-to-day oversight, performance reporting, change management, and continuous improvement.

Managed Services for a Canadian Non-Profit Organization

Ongoing since April 2024

A Canadian non-profit organization dedicated to patient safety relies on BinaryLogic for ongoing managed IT services that support their mission and operations. Building on a trusted relationship established during their time as part of a larger healthcare safety initiative, BinaryLogic continues to deliver responsive, best-practice IT management tailored to the needs of a volunteer-driven team.

BinaryLogic provides comprehensive Microsoft 365 management and support, including tenant configuration, user account administration, and security and compliance oversight. The engagement also covers hosting and management of the organization’s public website, with services such as SSL certificate management, plugin and security monitoring, CDN integration, DNS management, and regular backups to ensure reliability and protection.

A dedicated IT Delivery Manager oversees day-to-day operations, coordinates service delivery, and provides strategic guidance, ensuring that IT solutions remain aligned with the organization’s evolving needs. Security is woven throughout every service, with proactive monitoring, incident support, and compliance measures that safeguard sensitive data and maintain public trust.

Through a partnership built on transparency, empathy, and continuous improvement, BinaryLogic empowers this non-profit to focus on advancing patient safety while we manage the complexities of their IT environment.

Solution highlights

  • BinaryLogic provides ongoing managed IT services for a Canadian non-profit dedicated to patient safety, fostering a trusted partnership built on transparency and empathy.
  • Microsoft 365 management and support includes tenant configuration, user account administration, Exchange Online, SharePoint Online, Teams, and security and compliance oversight.
  • Website hosting and management covers SSL certificate management, plugin and security monitoring, CDN integration, DNS management, regular backups, and timely content updates.
  • A dedicated IT Delivery Manager oversees day-to-day operations, coordinates service delivery, and provides strategic guidance to align IT solutions with organizational needs.
  • Security is integrated throughout all services, with proactive monitoring, incident support, and compliance measures to safeguard sensitive data and maintain public trust.

Business Continuity for a Municipal Government

Ongoing since October 2020

A Canadian municipal government relies on BinaryLogic to safeguard its IT infrastructure and ensure business continuity through ongoing managed services. BinaryLogic partners closely with city leadership and IT teams, building a relationship founded on transparency, reliability, and proactive support.

Our engagement includes comprehensive management of server backups and disaster recovery, with daily monitoring, rapid issue resolution, and secure off-site replication to protect against data loss. Regular backup assessments, quarterly reviews, and annual failover testing ensure that critical systems remain resilient and recoverable in the event of an incident.

BinaryLogic also delivers server patch management services, coordinating scheduled updates, security patches, and preventative maintenance for the city’s virtual server environment. By maintaining an infrastructure update schedule and adhering to rigorous change management processes, we minimize downtime and optimize system performance while keeping the city’s operations secure and compliant.

Through a partnership built on trust and continuous improvement, BinaryLogic empowers municipal staff to focus on serving their community, confident that their IT environment is protected and future-ready.

Solution highlights

  • Server backup and disaster recovery management with daily monitoring, rapid issue resolution, and secure off-site replication to protect critical data and ensure business continuity.
  • Regular backup assessments, quarterly reviews, and annual failover testing verify system resilience and readiness for disaster recovery scenarios.
  • Server patch management services coordinate scheduled updates, security patches, and preventative maintenance for the city’s virtual server environment.

Managed Services for a Canadian Insurance Brokerage

January 2020

A Canadian insurance brokerage relies on BinaryLogic for ongoing managed IT services that safeguard sensitive client data and support business continuity in a highly regulated environment. BinaryLogic partners closely with the organization’s leadership, building a relationship founded on trust, transparency, and proactive support.

Our engagement includes comprehensive device and user support, cloud management, and backup and disaster recovery solutions tailored to the needs of the insurance sector. BinaryLogic delivers best practices in IT management, including security updates and compliance oversight to ensure systems remain resilient and regulatory requirements are met.

Through continuous monitoring, rapid issue resolution, and strategic guidance, BinaryLogic empowers the client to focus on serving their customers, confident that their IT environment is secure, reliable, and future-ready.

Solution highlights

  • Comprehensive device and user support ensures staff have reliable access to systems and rapid resolution of technical issues.
  • Cloud management services maintain secure, efficient operations and support business agility.
  • Backup and disaster recovery solutions safeguard sensitive client data and ensure business continuity in a regulated environment.
  • Continuous monitoring and proactive support minimize risks and empower the client to focus on serving their customers.

Other Services


Focus on your business
and not your IT

Ready to transform your IT experience? BinaryLogic delivers expert guidance, hands-on support, and practical resources to help you move forward with confidence. Discover actionable insights and connect with our team to start your journey toward a more secure, efficient, and future-ready business.

hello@01logic.ca
Get in Touch Today


Focus on your business
and not your IT

Ready to transform your IT experience? BinaryLogic delivers expert guidance, hands-on support, and practical resources to help you move forward with confidence. Discover actionable insights and connect with our team to start your journey toward a more secure, efficient, and future-ready business.

hello@01logic.ca
Get in Touch Today